Online Banking Security Upgrade
To improve the security of our online banking program, Financial Center will be upgrading its identity authentication process.
As part of this upgrade, members will be asked to select a new image, Passphrase, and new security challenge questions.
In addition, members will need to reenroll in email alert messages. Please select “e-mail Notification” under the “Access Accounts” menu to make your selection.
The upgrade will begin on Monday, May 21st at 6:30 pm for a duration of several hours. As a result, online banking and BillPayer will be unavailable during this time. The first time you log in after the upgrade, you will be prompted to create your new security settings. You may then also create alert messages under the “Access Accounts” menu by selecting “e-mail Notification”.
If you have further questions, please call us at 317.916.7700 or 800.473.2328. Members may also Live Chat with a representative at www.fcfcu.com/help during regular business hours.