August 21, 2008
As part of our ongoing efforts to develop Valued Relationships
and provide Trusted Solutions
, we have developed Service Promises which describe how we will conduct business with our members.
- to make it easy to do business with us.
- to treat you as an honored member.
- to maintain the privacy of your account information.
- to take ownership of your request.
- to respond to your request in a timely manner.
- to listen to your needs and suggest solutions that will improve your financial life.
- to show our appreciation for allowing us to serve you.
We are committed to fulfilling these promises to you as a valued member of our credit union. If you would like to let us know how we are doing, leave a comment or send us an e-mail at firstname.lastname@example.org.